Investing in quality as added value to products becomes a means of guaranteeing satisfaction as well as customer loyalty, making it competitive in its respective segment. In the automotive business, this has not been different, It can observed a progress in the perception and customers demand in quality in the last few years. At the same time, that the industries need to guarantee the cost and time of response to the dissatisfaction of the customers. In this project, was possible to implement a locking door concept, with an effective solution to the door vibration problem in a B platform, vehicle model in South America.
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