Developing Evaluation Matrix of Digital Library Interface by Analyzing Bloopers of Korean National Digital Library Sites

摘要

The importance of digital libraries is increasing with the advancement and proliferation of networked online services. This work in progress focuses on developing an evaluation model for analyzing the real-world cases. Firstly, the web bloopers of the Korean digital libraries were identified, then heuristic evaluations were applied to categorize the bloopers into five types, which occur in three main components of the digital libraries. The resulting evaluation matrix consists of one axis for the web blooper types and the other for the digital library components. Each matrix cell has different weighting derived from the heuristic evaluation of the digital libraries in service. Digital library developers, managers, and subject matter experts should be able to consult the evaluation matrix to improve the usability and accessibility of their libraries. Our digital library evaluation matrix, based on the heuristic evaluation model, should raise the efficiency of digital library user interface evaluation.