Utilizing Scenario-based Risk Assessment Methodology to Support Operations Teams during Abnormal Events

摘要

In today's world, organizations are constantly being challenged by the fast changing economic environment in which the need to remain competitive is the key to ultimate survival. In the downstream oil sector, these challenges are real, on-going and refineries are constantly adapting and evolving to ensure that they continue to operate responsibly, effectively, efficiently and minimize loss to avoid those economic realities such as closure. To remain in business, the downstream oil sector is looking toward and relying more on the use of improved technology and the support of the individual organization's internal management systems. The outcome of such economic realities is creating a work environment that is becoming more complex to navigate and the human component is increasingly being identified as a key risk element that need to be effectively managed to be—or remain—competitive. There have been many incident analyses conducted that have improved our understanding of how human factors (HF: Chapanis, 1996; Salvendy, 2012) have contributed to major process safety events in the downstream oil sector (e.g., HSE, 1997; Kletz, 2009; US CSB, 2007). Some of the HF elements identified by these analyses relate to organization culture, human reliability and performance, work structures, practices and behaviors, and operating philosophy (reactive or proactive) to name a few.