Felt Leadership: An Essential Ingredient in Successful PSM Implementation

摘要

"Felt Leadership" is a term that is frequently mentioned in today's PSM conferences and informal conversations as a quality that must be demonstrated by management if PSM implementation is going to be successful. Interestingly, these two words were first introduced by the DuPont Company over 20 years ago and the context was very different then and not even directly related to safety. Felt Leadership was one of the six attributes of a "High Performing Work System." As one of these 6 attributes, it was deemed essential to achieve outstanding operations and business results through people. This paper will not only describe "felt leadership" in meaningful, practical terms but will also deliver insights as to why it is both appropriate and necessary for effective PSM implementation as well as high performing work organizations.