An Application of Benchmarking and Root Cause Analysis of the Co-Education Model

摘要

In this paper application, success or failure of a novel model of distance education, Co-Education model in Sakarya University Department of Industrial Engineering is discussed. A brief literature about distance education models which assumes insignificant difference between formal education and distance education were abstracted. Than a couple of statistical tests including formal and Co-Education students' scores and a survey were conducted to investigate any difference in both models. Benchmarking results showed that there is a relativistic failure of Co-Education model according to students' exact same lectures' exam scores. Main reasons and sub reasons for this failure are analyzed with Ishikawa Diagram which is a special technique of Root Cause Analysis. 4 main Reasons and 10 sub reasons are extracted via Ishikawa diagram. Finally the results were discussed.