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Supporting DSS Acceptability through a User-Centered Design Methodology: Experiences in Emergency Management

机译:通过用户居中的设计方法支持DSS可接受性:紧急管理中的经验

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摘要

This paper presents a user-centered design methodology for Decision Support Systems (DSSs), which is specifically built to face the socio-technical gap that often impedes DSS acceptability by end users in real work environments. The methodology has been experimented in two case studies in the field of health-related emergencies, namely earthquake and pandemic flu management. Methodology application and results are described with specific focus on the phases of requirement analysis and system evaluation.
机译:本文介绍了用于决策支持系统(DSSS)的用户中心设计方法,该方法是专门用于面对社会技术缺口,这些缺口通常会通过实际工作环境中的最终用户阻碍DSS可接受性。该方法已经在健康相关紧急情况下的两种案例研究中进行了实验,即地震和大流行流感管理。方法应用和结果描述于具体关注需求分析和系统评估的阶段。

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