This paper reviews the problems of technology adoption by mining companies, including implementing system-wide integration efforts referred to as enterprise resource management (ERP) systems. Adoption of technology has been complicated by the challenge of converting information from paper to digital form, and the need to share data with numerous locations. A system that will pass data back and forth from different functional areas and automatically provide reports at each stage is not yet the norm. Business process management (BPM) software is emerging as the answer to these issues, as well as providing a platform to reduce the dependence on paper-based systems and to facilitate the sharing of information among numerous locations. This paper will conclude with a review of the key aspects of BPM systems that make this technology so unique, and illustrate how it can be used to create value in the mining industry.
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