ENTERPRISE TRANSFORMATION: FORCES AND PROCESSES OF CHANGE

摘要

The forces that drive and catalyze enterprise transformation are discussed, and a typology is presented. The process that enterprises use to implement and execute large-scale transformations is also discussed, drawing on both management literature as well as cognitive engineering tools and models as organizing frameworks. Certain prevalent phenomena related to enterprise transformation are considered throughout. The paper presents an initial exploration of the interaction between transformational forces and processes - the further study of which will broaden the scope of understanding of disruptive and potentially enterprise-threatening changes.