Entrepreneurial personal drive becoming a limit to the company potential, an organisational dynamics prospective from a UK technology start-up case

摘要

A British technology start-up was failing to achieve sales targets and was suffering of high attrition rates compared to a market physiological rate. This presentation reports on organisational dynamics observed in a UK technology start-up during a consulting assignment. Issues affecting growth and commercial viability of the company were found originating from an over-entrepreneurial attitude in the founders that ignited some dangerous dynamics within the organisation. Missing alignment of leadership and entrepreneurial personalities within stakeholders' interests resulted in a situation in which even positive market potential was failing to deliver. The organisational dynamics resulted in causal loops that were reinforcing, with different delay times, in a negative manner and impeding growth and business development activities. By changing the leadership style with the introduction of a new management, it has been possible to alter the situation by enabling positive personnel expectations, attitudes and behaviours.