Information-based organizations such as universities engage in the collection and use of personal information about customers such as students. Do students feel concerned about their university’s practices related to students’ personal data collection and use? What effects do these two concerns have on students’ feeling of alienation? Using data collected from a survey of 187 students at a large U.S. University, we investigate the effects of these two privacy concerns on students’ alienation. Implications of the results are discussed in light of ethics, strategy, design, control and administration of personal information management systems.
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