PROVIDING RECOMMENDATIONS IN AN AGENT-BASED TRANSPORTATION TRANSACTIONS MANAGEMENT PLATFORM

摘要

Diverse recommendation techniques have been already proposed and encapsulated into several e-business systems aiming to perform a more accurate evaluation of the existing alternatives and accordingly augment the assistance provided to the users involved. Extending previous work, this paper focuses on the development of a recommendation module for transportation transactions purposes and its integration in a web-based platform. The module is built according to a hybrid recommendation technique, which combines the advantages of collaborative filtering and knowledge-based recommendations. The proposed technique and supporting module enable customers to consider in detail alternative transportation transactions satisfying their requests, as well as to evaluate such transactions after their completion.