Defining a Model for Effective e-Government Services and an Inter-organizational Cooperation in Public Sector

摘要

Accomplishing interoperability among public information systems is a complex task not only by the variety of technological specifications and by the nature of the organisations in which the systems are implemented, but also because a detailed evaluation and analysis of the multiple aspects involved is lacking. The aim of this paper is to identify and summarize the main aspects regarding the field of interoperability (strategic frameworks, laws, regulations, specific requirements, organizational and technical issues) by means of the location and assessment of works that focus on the identification and analysis of the barriers, the organizational issues and the success and risk factors in information systems (IS) for public sector. Most of the interesting studies, based on the literature review of organisational studies, focus on other related themes such as bond interconnection, information sharing, and process integration in public administration but not on the specific subject of interoperability between European public administrations IS.