'One Stop SHopping' Gettign Connected at Texas AM University

摘要

The first few weeks of the fall semester are the busiest tiem of the year for Computing and Information Servides. The entire helop desk staff is focused on a single objective; introducing the computer resources available at Texas A&M to new students. Because the students have a lot going at the beinning of the semester, and setting up computer accounts can be complex, we wanted a way to streamline the process. We came up woith a serivce where these students could get their computing resource accounts set up and their personal computers ready to connect to TAMU network.