The Effects of Group Development on the Utilization of Video Channel and Decision Quality of Distributed Decision-Making Groups

摘要

The purpose of this research is to investigate the impact and efficacy of video communication channel relative to audio channel and face-to-face communication for ad hoc and intact groups in distributed decision-making environments. During the past decade, we have experienced an explosive diffusion of IT, specifically designed to enhance group productivity (e.g., McGrath & Hollingshead, 1994). There is a mounting evidence that these new ITs can enhance the efficiency and effectiveness of groups (e.g., Nunamaker et al. 1989). One of most recent addition to this list is the Desktop Videoconferencing System (DVS). This research examines the effects of video communication channel on the performance and perceptions of decision-making groups in distributed environments interacting through DVS.