The benefits of the Team Software Process~TM (TSP~TM) and Personal Software Process~TM (PSP~TM) are very attractive. Quality, schedule, scope and cost are often considered to be strict trade-offs; but Intuit's business requires delivery of high quality software, on schedule, with efficiency. How much interest would there be for TurboTax on April 16 or financial products that contain calculation errors? Intuit has seen major improvements in quality, schedule, productivity and scope as a result of adopting TSP/PSP in its largest and fastest growing business unit. Business leaders at Intuit frequently ask question: "How can we more rapidly rollout TSP/PSP in our organization? Why can't we just roll it out to the entire organization in one go?" What is the optimal way to drive a change management effort that involves changing how 700+ software professionals do their work? A principle component of this presentation is an evaluation of twenty+ Intuit TSP/PSP projects, and an assessment of the factors most critical to their degree of success. These factors include executive leadership support, training and coaching support. This paper discusses what Intuit has learned about these critical success factors for TSP/PSP adoption and how to manage to them to drive a majority of the projects in its largest and fastest growing business unit to successfully adopt TSP/PSP.
展开▼
