Requirements modeling for organization networks: a (dis)trust-basedapproach

摘要

Recently, viewpoint resolution methods which make conflictsproductive have gained popularity in requirements engineering fororganizational information systems. However, when extending such methodsbeyond organizational boundaries to social networks, sociologicalresearch indicates that a delicate balance of trust in individuals,confidence in the network as a whole, and watchful distrust becomes akey success factor. We capture these relationships in the so-called TCD(Trust-Confidence-Distrust) approach and demonstrate how this approachcan be supported by a dynamic requirements engineering environment thatcombines the structural analysis of strategic dependencies andrationales, with the interaction between planning, tracing, andcommunicative action. An example drawn from an ongoing case study inentrepreneurship networks illustrates our approach