Design Thinking Paradigm in the Development of an Open Source Strategic Planning Framework

摘要

Design Thinking is a paradigm focused on the human being to integrate people, technology and business. This article describes the application of Design Thinking as a methodology of development of an Strategic Planning framework on an open source platform. This approach was born out of necessity of the company Nfoke Solutions Cia. Ltda, in which the main problem was the delay of the strategic analysis in its consulting projects. The framework supports the integration of various services, such as the automatic generation of SWOT matrix and Cambell, Pestle and 5 forces of Porter analysis. The study was carried out to establish the impact of the framework with 20 projects monitored by one year and the satisfaction of 73 customers through a survey. The results revealed an agile development of the framework and the reduction of 70% of the time in analysis processes.