Enterprise Resource Planning Post-Implementation: Human Resource Management Module - Hiring and Assessment (a Preliminary Study)

摘要

The purpose of this study is to find a practical and comprehensive basis for measuring a firm's ERP post-implementation success. The study conducted in Human Resources Management - Hiring and Assessment. The research method is by using qualitative method, such as interview, observation to company. Data collection was obtained by structured interviews to Senior Manager. Data analysis was analyzed as a single case design, as well as preliminary study. Observation was carried-out to identify the employee in the company on their work, while doing their job by using ERP. The result show, training and assessment is needed in the post-implementation process or ERP implementation to maintain the good ERP system, solved the problem of ERP and find out what the company needs. Human Resource Department is an important part of the company in doing the assessment and recruitment. The conclusions are a proper training is a `must-do' thing that the company should do. Maintaining the relationship among the employees could give a support by making the environment where employee could interact. Then, employee would give you a suggestion and give more contribution for their work.