APPLICATION OF HYSTERESIS FOR STABLE SEGMENTATION WITHIN DIGITALIZED SUPPLY CHAIN MANAGEMENT

摘要

Segmentation plays an important role within digitalized supply chain management in the pursuit of competitive advantages, especially in industries where complexity and volatility are present to high degrees. While research in this area is mainly focused on the development of segmentation concepts and the identification of influencing parameters, this paper focuses on the segmentation process and applies a hysteresis to provide stability and autonomous adaptability. Several novel concepts relating to the merger of hysteresis and supply chain segmentation are created, along with a discussion on the process and its requirements. In the end, the theoretical concept is validated by an industrial use case. The results substantiate the concept measured by bound capital and service level.