How to Construct UX and Story in HCI or Service Design

摘要

The three attributions of products, the four stories, the ten feelings and the six experiences are important items in HCI or service design. The three attributions of products: usefulness, usable-ness and desirableness, the four stories: historical story, newest story, fictitious story and actual story, the ten feelings: joy, familiarity, surprising, satisfaction, lovely, longing, expectation, com-fort, interest, impression, experience: experience of obtaining something, unusual experience, experience of getting something after doing tasks, experience of getting convenience, experience of longing for something, experience of feeling through the five senses. These items are integrated into a basic or applied UX-Story system diagram. These relationship are clarified and UX designer or engineer can construct a flame of UX design or service design.