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Spoken Language Understanding for Task-oriented Dialogue Systems with Augmented Memory Networks

机译:具有增强内存网络的任务导向对话系统的口语语言理解

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Spoken language understanding, usually including intent detection and slot filling, is a core component to build a spoken dialog system. Recent research shows promising results by jointly learning of those two tasks based on the fact that slot filling and intent detection are sharing semantic knowledge. Furthermore, attention mechanism boosts joint learning to achieve state-of-the-art results. However, current joint learning models ignore the following important facts: 1. Long-term slot context is not traced effectively, which is crucial for future slot filling. 2. Slot tagging and intent detection could be mutually rewarding, but bidirectional interaction between slot filling and intent detection remains seldom explored. In this paper, we propose a novel approach to model long-term slot context and to fully utilize the semantic correlation between slots and intents. We adopt a key-value memory network to model slot context dynamically and to track more important slot tags decoded before, which are then fed into our decoder for slot tagging. Furthermore, gated memory information is utilized to perform intent detection, mutually improving both tasks through global optimization. Experiments on benchmark ATIS and Snips datasets show that our model achieves state-of-the-art performance and outperforms other methods, especially for the slot filling task.
机译:语音语言理解通常包括意向检测和插槽填充,是构建口头对话系统的核心组件。最近的研究表明,通过基于插槽填充和意图检测正在共享语义知识的事实,共同学习这两个任务的有希望的结果。此外,注意机制提高了联合学习,实现了最先进的结果。然而,当前的联合学习模型忽略了以下重要事实:1。长期插槽上下文没有有效追踪,这对于未来的槽填充至关重要。 2.插槽标记和意图检测可能是相互奖励的,但插槽填充和意图之间的双向交互仍然很少探索。在本文中,我们提出了一种模拟长期插槽语境的新方法,并充分利用槽和意图之间的语义相关性。我们通过动态地采用密钥值存储网络来模拟插槽上下文,并跟踪以前解码的更重要的插槽标签,然后将其馈入我们的解码器以进行插槽标记。此外,使用门控存储信息来执行意图检测,通过全局优化相互改进两个任务。基准测试ATIS和Snips数据集的实验表明,我们的模型实现了最先进的性能和优于其他方法,特别是对于插槽填充任务。

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