Resilient organization: Modelling the capacity for resilience

摘要

The concept of resilience is becoming popular in the business continuity management debate and academic analysis. This interest is associated with the concern to develop a resilient organization that is able to absorb, adapt and recover quickly from unexpected events or changes to ensure continuous services or critical business function and operations. Literature analysis from related articles found that resilience is still a relatively new concept and there are some unanswered questions on the definition of organization's resilience, the capacity that make up resilience and the mechanisms to enable the organization to remain exist and functioning. Thus, this paper adds to the literature an understanding of the issues and modelling the capacity of resilience from the perspective of individual and organization's resilience.