Example of designing a business process oriented autopoietic knowledge management support system.

摘要

Building systems designed to support business processes and knowledge management requires the development of methods facilitating the integration of both these approaches. In order to use organisational knowledge during performing business processes, it is necessary to define the business process that will be supported and the scope of knowledge that will be used, as well as developing the architecture of the system that will provide codified knowledge. These issues have been addressed by the theories and application example presented in this paper. The aim of the paper is to show a developed methodology for the process of building business process oriented autopoietic knowledge management support systems.