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Organisational culture: The elusive piece in the technology management puzzle

机译:组织文化:技术管理难题中难以捉摸的部分

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Within the literature the people or human element in defining the concept “technology” is frequently encountered and central thereto is the importance of their role from a behavioural perspective in managing technology. In defining the concept “organizational” culture its role as a perceptual and behavioural determinant assumes relevance, implying that it has a role to play in technology management. Organizational culture is, however, rather an elusive concept when it comes to the management thereof. It is suggested that the difficulty encountered stems from the traditional rational-analytical or Descartes-Newtonian approach adopted in dealing therewith and an alterative complex adaptive systems perspective is suggested as being more appropriate. With this in mind an analysis of the concept “organisational culture” and its role in technology management is undertaken, both from a traditional and a more post modern contemporary complex adaptive systems perspective. A key finding in this regard is that an institution''s culture is emergent in nature and that it cannot be intentionally managed or changed to engender a so called desired culture. At best management can intervene to influence the process and then monitor the culturally determined behavioural patterns that emerge so as to support positive and disrupt negative patterns that will impact on the technology management process.
机译:在文献中,人们经常会遇到定义“技术”概念的人或人元素,而从行为角度看,在管理技术中,角色或角色的重要性是至关重要的。在定义“组织”文化概念时,它作为感知和行为决定因素的作用具有相关性,这意味着它在技术管理中可以发挥作用。但是,组织文化在管理上是一个难以捉摸的概念。建议遇到的困难源于处理该问题时所采用的传统的理性分析或笛卡尔-牛顿方法,并建议采用更复杂的适应性系统的替代方法更为合适。考虑到这一点,从传统的和后现代的当代复杂适应系统的角度对“组织文化”的概念及其在技术管理中的作用进行了分析。在这方面的一个关键发现是,机构的文化本质上是新兴的,并且不能有意地对其进行管理或改变以产生所谓的所需文化。最好的情况下,管理人员可以进行干预以影响该过程,然后监视在文化上确定的行为模式,以支持会影响技术管理过程的积极和消极的消极模式。

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