Quality management system implementation in LERMPS laboratory

摘要

LERMPS laboratory has been implementing a Quality Management System (QMS) for one year now. Only fewResearch organisms in the world have begun such process, which has up to now mostly been applied to industrialcompanies. Hence, the path leading to Quality excellence will be long, but LERMPS is on the way for at leastcertification, and some interesting results have already been achieved. This QMS implementation is mainly focusedfor the moment on characterisation team, which are the main support of Thermal Spray and PVD coatings activitiesin LERMPS. Nevertheless it slightly expands its application area to the whole activity of the laboratory, includingadministrative support processes.