In an Internet environment, users' expectations are diverse due to its on-line characteristics. Internet can be assessed by any user of any age, group, race, nationality, and gender all over the world at any time and at any place. Considering these, web site designers must adhere to certain design standards and properly evaluate their sites to ensure its usability and effectiveness. Despite abundance of studies on web usability, very few of them focus on the political web sites. Using political web sites in Malaysia as an empirical base, this research intends to identify factors affecting the use of political web sites; and then based on the analysis, develop a framework for evaluating the usability of political web sites. The main purpose is to contribute towards the improvement of cyberdemocracy in the information age.
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