EVALUATION OF SUPPLIERS' ENVIRONMENTAL MANAGEMENT PERFORMANCES BY A FUZZY COMPROMISE RANKING TECHNIQUE

摘要

Traditionally, when evaluating supplier performance, companies have considered factors such as price, quality, flexibility etc. However, with environmental pressures increasing, many companies have begun to consider environmental issues and the measurement of their suppliers' environmental performance. This paper presents a performance evaluation model based on a multi-criteria decision-making method, known as VIKOR, for measuring the supplier environmental performance. The original VIKOR method has been proposed to identify compromise solutions, by providing a maximum group utility for the majority and a minimum of an individual regret for the opponent. In its actual setting, the method treats exact values for the assessment of the alternatives, which can be quite restrictive with unquantifiable criteria. This will be true especially if the evaluation is made by means of linguistic terms. For this reason we extend the VIKOR method so as to process such data and to provide a more comprehensive evaluation in a fuzzy environment. The extended method is used in a real industrial application.