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Gamification in e-Govemment: A Systematic Literature Review

机译:电子政务游戏化:系统文献综述

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Previous studies indicate that gamification in e- government potentially increases social interactions between citizens and government. As a result, it can lead to more active participation of citizens in government programs. However, there are many cases of e-government that are lack of citizens' involvement. To address this problem, a Systematic Literature Review (SLR) with Kitchenham method on gamification in e- government was employed. It analyzed lesson learned from gamification in e-government, which was implemented in 8 countries in Asia, Europe, America and Australia. The results show that citizens prefer accepting rewards such as money, better feeling, digital badges, and certificates of appreciation to take part in e-government. These findings become inputs for further study to develop a protype of gamification for e- government in Indonesia.
机译:先前的研究表明,电子政务中的游戏化可能会增加公民与政府之间的社会互动。结果,它可以导致公民更积极地参与政府计划。但是,在许多电子政务案例中,缺乏公民的参与。为了解决这个问题,采用了基于Kitchenham方法的关于电子政务游戏化的系统文献综述(SLR)。它分析了从电子政务游戏化中学到的经验教训,该课程在亚洲,欧洲,美洲和澳大利亚的8个国家/地区得到了实施。结果表明,公民更喜欢接受诸如金钱,更好的感觉,数字徽章和感谢证书之类的奖励来参与电子政务。这些发现成为进一步研究以发展印度尼西亚电子政务游戏化原型的投入。

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