Critical Success Factor of Information Technology Implementation in Supply Chain Management: Literature Review

摘要

The main objective of this research is to explore the success factors of implementation information technology (IT) in supply chain management. The method used is a literature review with meta-analysis approach, meta-analysis used by using keywords that describe the search. The results of this study found 56 success factors, after further analysis found 21 success factors are very influential from the implementation IT, among others: Efficient, Integration, Cost, Effectiveness, Communication, Ability, Timeliness, Accurate, Accurate, Performance, Coordination, Flexible, Automation, Quality, Transparent, Real-Time, Responsiveness, Trust, Speed, Completeness, Relationships, Suitability. This factor gives the company the desire to implement IT in the supply chain. The application of IT has a positive influence on all supply chain activities so it can improve the processes that occur within the company from purchasing raw materials, production processes, logistics, customer service. All this gives the opportunity for a company to compete globally with others.