Research Challenges of Industry 4.0 for Quality Management

摘要

By promising huge benefits for industries and new opportunities for a multitude of applications, Industry 4.0 is currently one of the major and most discussed topics in academia and practice. Beside this trend, today's manufacturing companies have to produce products of highest quality in order to retain competitive and satisfy the steadily increasing customer requirements. Thus, an essential prerequisite and key to sustainable economical success for any company is to focus on quality management. Through its concepts (Smart Factory, Cyber-Physical System, Internet of Things and Services), Industry 4.0 provides promising opportunities for quality management. Therefore, this paper presents research challenges of Industry 4.0 for quality management motivated by a practical insight of an Austrian electronic manufacturing services company. The presented research challenges are structured by the three key aspects of Industry 4.0 (vertical, horizontal and end-to-end engineering integration) and grounded on the DIN ISO 9000 quality management systems approach.