Website Evaluation Frameworks: IS oriented vs. Business Oriented Models

摘要

Several frameworks have been developed to evaluate the websites, especially their quality and credibility. The present study aimed to explore main categories of website evaluation such as source, content, infrastructure, and user. The main differences among the previous frameworks were identified by using a descriptive comparative method. The frameworks were divided into IS-oriented and user-oriented categories, which involved 23 and 6 models, respectively. Based on the findings, the technical aspects of the website were emphasized more in the field of computer sciences. In addition, the quality of the transmission process is discussed from source to audience in the communication discipline. Finally, regarding the field of information science, content and source criteria were considered more compared to other elements.