EXPLORING MEDICAL DEVICE INTERFACE DESIGN: A CASE STUDY OF AN ACCU-CHEK GLUCOSE MONITORING SYSTEM

摘要

An effective user interface has become a key success factor in the use of self-managed medical devicessuch as glucose monitoring for diabetic patients. As the quantified-self movement expands, more users areadopting this category of device. Adoption depends on technology acceptance by an aging population withlimited expertise but extensive experience with a medical condition that requires constant attention to avoidserious medical complications. These patients will have extreme variability in ease of use and usefulnessof the product, especially when compared to users with more technology familiarity or with providers ofmedical care. This study investigates the range of user interaction and subjective perceptions among userswith varied domain expertise and health status and compares them with a control group of healthy users.The impacts of social connection with medical professionals on product cognition are examined.