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Special Digital Monies: The Design of Alipay and WeChat Wallet for Mobile Payment Practices in China

机译:特殊数码款:中国移动支付实践的支付宝和微信钱包的设计

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While research studies of digital and mobile payment systems in HCI have pointed out design opportunities situated within informal and nuanced mobile contexts, we have not yet understood how we can design digital monies to allow users to use monies more easily in these contexts. In this study, we examined the design of Alipay and WeChat Wallet, two successful mobile payment apps in China, which have been used by Chinese users for purposes such as playing, gifting, and ceremonial practices. Through semi-structured interviews with 24 Chinese users and grounded theory coding, we identified five contexts in which the flexibility and extensive functions of these payment apps have allowed these users to adaptively use digital monies in highly flexible ways. Finally, our analysis arrived at our conceptual frame-special digital monies-to highlight how digital monies, by allowing users to alter and define their transactional rules and pathways, could vastly expand the potential of digital monies to support users beyond standard retail contexts.
机译:虽然在HCI数字化和移动支付系统的研究都指出,位于非正式和细致入微的移动环境中设计的机会,我们还没有认识到我们如何设计数字的款项,以允许用户使用资金更容易在这些上下文。在这项研究中,我们研究了支付宝的设计和微信钱包,两个成功的移动支付应用在中国,这已被用于中国用户的目的,如打球,送礼,和礼仪的做法。通过与24个中国用户和扎根理论编码半结构式访谈,我们确定了五个环境中的灵活性和这些支付应用程序的丰富功能已经允许这些用户使用自适应数字款项高度灵活的方式。最后,我们的分析得出我们的概念框架,特殊数字的款项,以突出了数字的款项,通过允许用户改变并定义它们的交易规则和途径,可以大大拓展数码款项的潜力,超出标准的零售环境中支持用户。

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