Mining User Experience Dimensions from Mental Illness Apps

摘要

Mental illness is prevalent, the primary cause of disability worldwide, and regardless of the extensive treatment choices. Mobile apps provide greater support for depression treatment that eliminates the communication barriers. This perspective can be dropped with poor application design. Our goal is to mining the user experience (UX) dimensions from top-n mental illness apps reviews that will help to design the better application for persons with severe mental illness (SMI) and cognitive deficits. In this paper, we extracted the key UX dimension from a huge corpus of mental illness apps reviews using unsupervised Latent Dirichlet Analysis (LDA). Finally, LDA uncovered 20 UX dimensions that need to consider for mental illness app design in order to promote the positive UX by reducing the cognitive load of app end users.