Customer Care Call Center Property Managers Program Process Improvement Study

机译：客户护理呼叫中心物业经理程序流程改进研究

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Nation's largest three-service municipal utility, serving nearly 430,000 customers. Since 1939, delivers electric, natural gas, and water to Memphis Metropolitan and Shelby County residents.

机译：全国最大的三服务市政公用事业，服务近43万名客户。自1939年以来，为孟菲斯大都市和谢尔比县居民提供电气，天然气和水。

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《Annual Conference and Expo of the Institute of Industrial Engineers》|2014年||共16页
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Maya K. White;
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4. Customer Care Call Center Property Managers Program Process Improvement Study [C] . Maya K. White Annual Conference and Expo of the Institute of Industrial Engineers . 2014

机译：客户护理呼叫中心物业经理程序流程改进研究
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机译：评估直属经理向《财富》 200强金融服务公司的呼叫中心员工提供的客户服务培训计划的学习和培训转移。
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Customer Care Call Center Property Managers Program Process Improvement Study

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