A Healthcare Delivery Model Enhanced by High Reliability, Patient Safety, and Human Factors: Methodology and Pilot Study

摘要

Healthcare is a combination of multiple systems united for an enormous system to emerge to serve the population and to overcome new challenges. Looking into human factors can identify safety, quality, and reliability challenges by understanding how humans interact with technologies and processes. This study, in alignment with the major tenets of Affordable Care Act and to create an interdisciplinary communication and interaction among subdivisions of health care delivery system, suggests a systematic approach to implement a package of system elements consists of high reliability organization principles, patient safety factors, and care coordination to improve population health outcomes and illustrate the significance of the role of human factors. This study aims to assess and analyze the impact of the addition of the aforementioned system elements in relation with human factors on population's overall health status.