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REVISITING THE RESEARCH FIELD OF PRODUCT-SERVICE SYSTEMS DEVELOPMENT

机译:回顾产品服务系统开发研究领域

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摘要

The research within the Product-Service Systems (PSS) field aims to support manufacturing industries' ability to provide value in terms of a service offer to its customers, simultaneously taking a more holistic approach to eco-sustainability. The industrial idea of providing customer benefits in parallel with robust products is not new, yet equipping engineers to conduct innovation and applying a service perspective in the early design stages is noticed as fairly radical. The purpose in this paper is two-fold. First, to describe research efforts within the PSS field seen through our engineering design lenses, second, to explore and discuss plausible directions and by that identify "white spots" on the map, which may be seen as relevant directions for future research.
机译:产品服务系统(PSS)领域的研究旨在支持制造业向客户提供服务方面提供价值的能力,同时采取更全面的方法来实现生态可持续性。在功能强大的产品上同时提供客户利益的行业思想并不是什么新鲜事物,但是,在早期的设计阶段,装备工程师进行创新并应用服务观点是相当激进的。本文的目的是双重的。首先,通过我们的工程设计视角描述PSS领域内的研究工作,其次,探索和讨论合理的方向,并在地图上识别“白点”,这可能被视为未来研究的相关方向。

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