JUST-IN-TIME TEACHING TOOLS FOR INNOVATIVE INSTRUCTION: AN EMPIRICAL STUDY

摘要

This study measures the impact of using web tools as Just-in-Time Teaching tool for a second-levelquantitative analysis business statistical course. Development of a JiTT tool is described and measuredfor success using an adaptation of Doll and Torkzadeh's End User Satisfaction Questionnaire, webbasedstatistics, student generated web-logs, and random unstructured interviews. The study suggeststhat students seeking outside assistance on curriculum are significantly better supported through virtualJiTT tools. The number of electronic hours spent using virtual tutors far outweighs the availability offace-to-face contact after class hours. In addition, this study suggests that students are satisfied with aJiTT tool that provides support at any time, adapting to the changing dynamics of student needs.Finally, the study suggests that students with JiTT support tools are better prepared for class and movemore rapidly through the course concepts.