Enterprise 2.0 and Semantic Technologies for Open Innovation Support

摘要

In recent years, Web 2.0 has achieved a key role in the Internet community and concepts such as "the wisdom of crowds" have grown in importance in the enterprise context. Companies are adopting this paradigm for their internal processes in the so-called Enterprise 2.0. Semantic technology seems to be essential for its successful adoption with a positive return of investment. On the other hand, the introduction of the Open Innovation model, for which the innovation process should be opened out of the R&D department to all the employees and external actors, requires a technological infrastructure to be supported. In this paper we discuss how the Web 2.0 philosophy and Semantic Technology support Open Innovation and how three big European companies have profited from this new paradigm.