MAXIMIZING THE EFFICIENCY AND EFFECTIVENESS OF YOUR INFORMATION SYSTEMS: DON’T FORGET ABOUT TASK-TECHNOLOGY FIT

摘要

The utility of an information system significantly affects the extent of its use. We examine thecontingency between an information system’s utility and task-technology fit. Systems expertswere asked to assess both the degree of task-technology fit and the efficiency and effectivenessof different combinations of three data architectures and three task portfolios of differingcomplexity. As the fit between a database’s architecture and task portfolio increased so did ourexperts’ judgments of it efficiency and effectiveness. These results support the importance of theintimate relationship between system design and system usage.