Research on Performance Management of the Power Supply Enterprises with Application of Balanced Scored Card

摘要

As an effective tool of implementing strategy and managing performance, Balanced Scored Card (BSC) analyzes and describes enterprise's strategy, and thoroughly measures and drives performance from four dimensions including finance, customers, internal business processes and learning and growth. Pointing out the deficiency of power-supply enterprises' performance management, this paper first introduces BSC's content and application, and then investigates the BSC's application to a certain power-supply enterprise's performance management from the following three aspects: 1) making use of BSC to draw strategy map for power supply enterprise combining enterprise's vision and strategy analysis; 2) forming BSCs for different administrative levels under the cause and effect relationship of strategy map; and 3) establishing a KPI system based BSC.