Modern managers need enhanced decision support tools that integrate with business environment, facilitate timely response to arising challenges, and collaborate actively with users during decision making process. The use of advanced Decision Support System (DSS) features by managers has been hampered by the inadequacy of a "toolbox" organization of DSS from the user's perspective. In traditional passive DSS the user is assumed to have all the knowledge and skills necessary to appropriately use the tools provided by the system in decision making process. This paper proposes a model for the use of autonomous agents as intermediaries between the users and the system. The paper elaborates on the types of intermediary agents and the architecture for a DSS. The approach is illustrated using the prototype for an investment DSS.
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