What's a trainer to do?

摘要

The advent of web-based training has brought new challenges to the world of the trainer; indeed, in some places the acquisition of web-based courseware has meant the elimination of training departments. However, many organizations are now looking toward a "blended solution" where e-learning is integrated into training programs to create more numerous and more diverse options. This paper looks at web-based training from the trainer's perspective and focuses on three considerations. First, taking a close-up look at the product itself, I will consider not only the question How does the product compare with what we feel learning is? but also, How is the product evolving in the short period of time it has been in existence? In short, what is our selected vendor delivering? Second, answering the question "Now that we've bought it, what do we do with it?" I will consider the trainer's role in bringing about a blended solution. How do we market it to our learners and how do we use it with our courses? Finally, what is the impact of web-based training on our learning community and their perception of us as training providers? Who is using it? What is the dropout rate? What is it that promotes learner retention? What new expectations for training and training organizations are surfacing as a result of web-based training.