Applying the System Dynamics Approach in Evaluating Clinical Risk Management Policies in Three Healthcare Companies

摘要

This paper explores and extends research on the role of system dynamics methodology as a powerful approach to clinical risk management (CRM). We report our preliminary findings on CRM in three healthcare organizations. We use system dynamics methodology for exploring the multi-dimensional facets of hospitals' complex operations management systems. We address theoretical scholarly matters focusing on the depiction of managerial insights to gain more understanding of CRM. We investigate the impacts of CRM implementation on the hospital financial performance along with other indicators. We provide a summary of our findings and their empirical and theoretical implications and contributions.