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Creating a Help Center from Scratch: A Recipe for Success

机译:从头开始创建帮助中心:成功秘诀

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摘要

Creating a university Help Center form scratch can be a challenging yet very rewarding experience for an IT professional. Buying computers, building networks, and installing software was just the beginning. The challenge faced by Towson University was then to make all of this technology pay off for the Faculty/Student population.
机译:对于IT专业人员来说,从头开始创建大学帮助中心可能是具有挑战性但非常有益的经验。购买计算机,建立网络和安装软件只是开始。陶森大学当时面临的挑战是要使所有这些技术为教职员工带来回报。

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