Prior research into embodied interface agents has found that users like them and find them engaging. In this paper, we argue that embodiment can serve an even stronger function if system designers use actual human conversational protocols in the design of the interface. Communicative behaviors such as salutations and farewells, conversational turn-taking with interruptions, and referring to objects using pointing gestures are examples of protocols that all native speakers of a language already know how to perform and that can thus be leveraged in an intelligent interface. We discuss how these protocols are integrated into Rea, an embodied, multi-modal conversational interface agent who acts as a real-estate salesperson, and we show why embodiment is required for their successful implementation.
对嵌入式接口代理的先前研究发现,用户喜欢它们并发现它们具有吸引力。在本文中,我们认为,如果系统设计人员在界面设计中使用实际的人类对话协议,则实施例可以提供更强大的功能。敬礼和告别,打断谈话的交流以及使用指向手势指向对象等交往行为是协议的示例,该协议的所有母语使用者都已经知道如何执行这些协议,因此可以在智能界面中加以利用。我们讨论了如何将这些协议集成到Rea(一个充当房地产销售员的具体化的多模式对话接口代理)中,并说明了为什么要成功实施这些实施,为什么需要体现。 P>
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