A total workout - cross-training customer services and marketing

摘要

Customer service and marketing equates to a double-edged swork.customer service is marketing and conversely,marketing is customer service.If the customer isn't receiving the service they expect and the satisfaction of the solution,then all the fancy techniques of marketing are truly wasted.When we nurture our customer's needs and develop an understanding of the unique services they require,then the first and most important step in marketing will be realized.A satisfied customer is the most valuable marketing tool we can utilize.