Introducing a client community to a non-microsoft product

摘要

This paper will discuss the problems and issues that arose in the design,development,and delivery of a suite of courses on BrioQuery,the database query language and report program chosen by MIT for accessing the Institute-wide data warehouse.The project was undertaken by the Training and Publications team within the Department of Information Systems.the first course was piloted in August 1997,coinciding with the initial rool-out of the data ware house.High expectations have been multifarious.Training and Publications designed the courses with the expectation of teaching the client how to become self-sufficient users.the client community was eager to extract the data they needed for their reports and format the information in a highly presentable fashion.the Data Warehouse team was eager for massive accptance of the data warehouse and a smooth integration of it into the workplace.