Organizational memory information systems: characteristics and development strategies

摘要

Global competition and changing organizational structures are causing organizations to investigate how organizational memory information systems (OMISs) can be developed to capture and integrate the experiential knowledge formerly contained in the memories of long-term employees. This paper explores OMIS data and process requirements and salient implementation issues, and summarizes existing OMIS implementations according to these characteristics. This summary identifies strategies currently being employed by developers to fulfill OMIS requirements.