Interpretive Structural Modeling Analysis of Reverse Supply Chain Critical Success Factors in Air Industry

摘要

The air industry is an integral part of the world economy. Based on this, understanding the key factors of success will create a competitive advantage and success in this industry. This research with Understanding the subject and identifying 159 factors by studying the literature of research, reached to 73 factors with an initial sieve. Ultimately, 24 critical success factors were identified by Lawshe technique and with the Structural Interpretative Modeling approach and utilizing experts' opinions we categorized the main success factors of the air industry. The results of the research show that the most influential factors are related to inventory management, transportation, materials and information integration, communications, information technology, mutual trust of supply chain partners, supply chain performance, supply chain flexibility, awareness of inverse support, Knowledge management, standardization, supply chain reliability, collection of return products, monitoring systems for return, cooperation of supply chain components, return and protection policies, and commitment of beneficiaries as interface factors which any partial changes on these factors leading to fundamental changes in the system.